- Email and phone customer support
- A fine collection of RTG slots, video poker, and other games
- Gaming Labs certificate
- Usage of SSL encryption for safety purposes
- Availability of a magazine
- Demo game versions
- VIP program
- No details about the license on the platform
- The casino needs from seven to ten days to cash out
- Extra charges on withdrawal transactions
- Non-cashable bonuses
- Lack of live casino option
- No live chat feature
If you want a bitcoin-friendly venue packed with RTG slots and multiple video poker games, Planet 7 Casino may be a good choice for you. It’s a mobile-responsive platform with an extensive promotional page and attractive game portfolio.
However, nothing’s perfect, and you should also be aware of the venue’s downsides. So, if you want to explore this platform’s pros and cons, keep reading this Planet 7 Casino review. You’ll learn everything about this operator, its security standards, operating policy, cashout speed, etc.
Launched in 2009, Planet 7 Casino is a gambling platform with a lot of experience. But despite its long history, this venue doesn’t outline some essential information on the website. As a result, you won’t be able to figure out if it has a valid license or not from the website. It’s not displayed on the homepage, About Us page, FAQ, or other website section.
To learn more about this, we consulted other sources and discovered that the venue has a Costa Rica license. Simultaneously, it’s owned by BTK Limited casinos. Not one platform owned by this group of companies enjoys a fine reputation or high rating, so this is a red flag.
Design & Navigation
Planet 7 Casino’s platform has plenty of website sections and pages. As a result, it appears a bit confusing and more challenging to navigate than other betting websites. However, it outlines many essential pieces of information and divides them into appropriate pages.
The website has one top menu containing the Instant Play, signup, and login options. Simultaneously, it provides access to the drop menu. Once you select it, you’ll open the menu on the right side. It drops you to the following website sections:
- New Games,
- Real Money Casino,
- Real Money Slots,
- Escape Magazine,
- Contact Us.
Many of those pages contain information about casino products, game guides, and rules. The venue’s magazine offers you the chance to learn about various games, betting strategies, best players in history, wagering requirements, and so on.
Note that the Instant Play option provides you direct access to the game library. Pages dedicated to diverse game genres contain plenty of information, guides, and strategies. As a result, these sections may be a bit confusing. That said, if you select the Instant Play button, you’ll be able to explore the game portfolio with ease.
Bonuses & Promotions
Planet 7 Casino is pretty generous when it comes to bonus offers. Nonetheless, all of them are non-cashable. As a result, you won’t ever be able to withdraw the bonus amount. On the other hand, you can cash out winnings you made with a bonus.
This venue’s promo offers are subject to the wagering requirement of 30x when you use them on slots, keno, and bingo games. However, in the case of table games and video poker, you’ll have to play through the bonus amount at least 60 times.
The maximum bet size allowed during bonus play is $5. Simultaneously, you won’t be able to withdraw as much as you want. In most cases, the maximum winning amount limit depends on the deposit. The no deposit bonuses (when available) are exceptions to this rule, though.
Simultaneously, the bonuses are also subject to the minimum withdrawal amount restriction. Generally, it’s one time the deposit and bonus amounts.
You can’t use any bonuses on Banana Jones and Fish Catch.
If you register and make the first deposit at Planet 7 Casino, you’ll qualify for the welcome offer. It includes a 200% matched bonus of up to $4,000. Hence, if you deposit $50, you’ll get $150 in total. The code you need to enter is WELCOME200.
Planet 7 Casino has a weekly cashback bonus available for all players. It’s credited on Mondays based on the deposits you made during the previous week. The minimum deposit amount that goes into count is $50.
The least you can withdraw is $100, and the maximum is two times the bonus amount. To obtain this deal, you shouldn’t have any pending withdrawal requests. Also, it’s unavailable for those who have made withdrawals during the previous week. The situation is the same with players who have more than $10 on their balance at the moment.
As for the monthly cashback, only VIP players get to claim it. This bonus comes with similar terms as the weekly cashback bonus. So, the maximum and minimum withdrawal limits are the same. Also, the bonus amount depends on the deposits you made during the previous seven days.
The Planet 7 Casino’s promotional page is packed with many diverse bonus offers. Some are free chips deals, and the others include 200% or more of your deposit. There are also free spins bonuses perfect for slot enthusiasts. Many of the bonuses available on the platform are regular promo offers.
If you want to get a monthly cashback and other bonuses and benefits, you should take advantage of Planet 7 Casino’s VIP program. To do so, you should play games for real money and collect comp points. Once you earn a specified amount of them, you can qualify for extra rewards and promo offers.
Also, players can exchange comp points for bonuses. If you collect 100 of them, you’ll be able to get $1. All VIP bonuses come with the playthrough requirement of 30x for slots, keno, and bingo games. You can also use them on video poker and table games with the higher requirement of 60x. However, you can’t spend your VIP bonus on Roulette, Craps, Baccarat, Pai Gow Poker, Pontoon 21, War, Sic Bo, Fish Catch, and similar games.
How to Sign Up at Planet 7 Casino
If you like its game portfolio, you can consider signing up at Planet 7 Casino. The procedure is straightforward and takes less than no time. But note that you need to have a valid identification document to prove your identity when need be. Simultaneously, you should provide the casino with genuine personal information.
To register at this gambling platform, you should follow this simple guide:
- Visit the Planet 7 Casino official website
- Select the signup button on the top to access the registration form
- Fill out the form with personal information (first name, last name, gender, date of birth, phone number)
- Enter your residential details (street address, zip code, city, country, currency)
- Type in your registration information (email address, password)
- Submit the registration form by selecting an appropriate button at the bottom
- Wait for the verification code to arrive at your email inbox
- Copy the code and paste it into an adequate field on the website
- Choose your deposit method
- Make the first deposit and claim the welcome bonus
Is Planet 7 Casino Mobile-Optimized?
If you like playing games on the go, we have good news for you. Planet 7 Casino is mobile-optimized. As a result, you can visit it via your browser on a mobile phone or tablet. The platform looks pretty much the same across devices.
In addition, it has all the functions and options regardless of the device you’re using. Hence, you can select the Instant Play button and access the casino’s game library without issues. You won’t need to download any sort of app to your device to enjoy casino products and services when waiting in a long line or at the crowded grocery store.
Planet 7 Casino Games
The Planet 7 Casino’s game library includes various genres. It includes slots, video poker, scratch cards, specialty, and table games. And since RealTime Gaming mainly supplies the casino, you need not worry about the quality or fairness of the games there.
These are some of the games you’ll find at this casino:
- Asgard Deluxe,
- Spring Wilds,
- Epic Holiday Party,
- European Roulette,
- Fish Catch,
- Jacks or Better,
- Sevens Wild,
- Double Jackpot Poker,
- Tri-Card Poker, etc.
Simultaneously, the game library has several search filters to help you find the desired game title. Thus, you can choose the slot game based on its topic (history, cartoon, sports, etc.). Similarly, you can sort games by jackpot size, popularity, alphabetic order, and so on.
Live Casino Option
Players who enjoy an authentic brick-and-mortar casino vibe can get a piece of it by playing live games. This not-so-new-anymore game type is available at some online casinos. Aside from providing a realistic experience, the live casino option brings you additional possibilities, like the live chat feature.
However, Planet 7 Casino lacks this game category. It doesn’t feature any live games. So, if you’re looking for a live casino option, you should search elsewhere.
Planet 7 Casino has an individual page dedicated to banking options. Namely, it supports several different deposit and withdrawal methods. Simultaneously, it allows you to choose other banking options. You need to contact customer support to ask more about their availability in your country of residence.
If you wish to fund your account with some real cash, you can do so by using one of the following payment methods:
When depositing with credit cards, you should provide the casino with a copy of it. After you make a deposit, you’ll receive an email to learn if the transaction was successful.
Withdrawal procedures are naturally longer than deposit ones. Planet 7 Casino needs from seven to ten days to approve any withdrawal requests. Also, it may charge you additional fees depending on the payment method and the amount. Those extra charges are supposed to be less than $40. The maximum amount you can withdraw per week is $2,500.
Lastly, the venue offers the following withdrawal methods:
- Bank Wire,
- Bank Checks,
Again, you may be able to choose some other payment method if you contact customer support.
Security & Fairness
Despite its less-than-transparent website, Planet 7 Casino has solid security standards. For instance, it uses SSL encryption, a technology that serves to secure sensitive data. Many betting platforms use it due to its reliability.
At the same time, the casino has a Gaming Labs certificate. Its game library mainly consists of slots powered by RealTime Gaming. Thus, all of them are RNG-based games that are programmed to ensure random outcomes. They have also been tested for fairness.
The customer support service at Planet 7 Casino is available only to registered players. When contacting it, you have to enter an access code. Hence, you’ll have to use the platform itself to get informed if you’re just a visitor. Luckily, the website contains an FAQ section and other informational pages.
If you register, you can also use email and phone customer support. So, if you need any sort of assistance, you should send an email to help@Planet 7casino.com. However, if you’re dealing with a grave issue, you may want to call the phone number +1-844-334-7082. It’s available from 9 am to 9 pm EST on weekdays.
Planet 7 Casino Markets
Residents of these territories aren’t eligible to play real-money games at Planet 7 Casino:
- Bosnia and Herzegovina
- Brunei Darussalam
- Burkina Faso
- Cabo Verde
- Central African Republic (CAR)
- Cocos (Keeling) Islands
- Congo (Republic of the Congo)
- Congo (the Democratic Republic of the Congo)
- Costa Rica
- Côte d’Ivoire
- Czech Republic (Czechia)
- Dominican Republic
- El Salvador
- Equatorial Guinea
- Eswatini (Kingdom of Eswatini), formerly Swaziland
- French Guiana
- French Polynesia
- French Southern Territories
- The Gambia
- Iran (Islamic Republic of Iran)
- Isle of Man
- Laos (Lao People’s Democratic Republic)
- Moldova (Republic of)
- North Korea
- Palestine (State of Palestine)
- Papua New Guinea
- São Tomé and Príncipe
- Sierra Leone
- South Sudan
- Sri Lanka
- Syria (Syrian Arab Republic)
- United States of America (Maryland)
- United States of America (New York)
- Venezuela (the Bolivarian Republic of)
- Western Sahara
Despite its flaws, Planet 7 Casino has several exciting things to offer. For instance, it has a fine collection of RealTime Gaming slots and video poker games, as well as keno, scratch cards, and so on. Also, the casino is bitcoin-friendly and mobile-optimized. However, it didn’t manage to stand out as a fair, reliable, and reputable operator.